•  

Safety First
How we’re taking
action against
COVID-19

What Fans Can Expect Upon Returning to Barclays Center

Barclays Center is committed to hosting world-class sports and entertainment with the primary goal of keeping all fans, guests, employees, players, and performers safe. Since the onset of the COVID-19 pandemic, we have been working diligently with the NBA, the WNBA, New York State, New York City, and our own medical experts, as informed by the CDC, to establish and implement health and safety protocols for anyone who enters the arena.

The number of patrons permitted to attend events at Barclays Center is subject to New York State, NBA, and WNBA guidelines. Guests will be notified about specific protocols (including any required advanced COVID-19 testing) necessary to attend events in-person at the time of purchasing tickets. Each event ticket will be provided in a digital format and will also contain standard “ticket-back” terms, including health and safety requirements (to which each patron attending a Barclays Center event shall be subject).

Safety Measures at Barclays Center

Testing Protocol

All patrons and employees will be subject COVID-19 testing protocols, subject to any applicable vaccine exemptions.

SIGNAGE

Signage has been installed throughout Barclays Center addressing COVID-19 protocols and CDC prevention tips.

SECURITY BAG CHECKS

Guest bag security checks will be performed by X-ray machines to ensure a touchless experience for personal items (click here for our current bag policy).

FACE MASKS

Subject to change, vaccinated and non-vaccinated patrons are required to wear a mask at all times unless eating or drinking.

FOOD & BEVERAGE

Guests may eat in their seating locations (with the exception of courtside where no eating or drinking is permitted).

Enhancements Made to Barclays Center

AIR QUALITY & FILTRATION

Barclays Center is outfitted with MERV-14 filtration, which exceeds suggested minimum guidelines. As an additional protective measure, we have installed high-efficiency particulate air (HEPA) units in strategic locations for further air filtration.

CLEANING PROCEDURES

We have implemented enhanced cleaning and disinfecting procedures intended to reduce the risk of transmission of COVID-19. These procedures have been informed by the NBA, current CDC guidance, global industry best practices, and industry experts.

TOUCHLESS EXPERIENCE

There are approximately 450 touchless hand sanitizer stations (dispensing solution with at least 70% alcohol) throughout Barclays Center, and we have installed additional touchless faucets, paper towel dispensers, and soap dispensers in arena restrooms and suites.

PLEXIGLASS DIVIDERS

We have installed plexiglass dividers at various locations throughout Barclays Center to further reduce risk.

Arena FAQ

Ticketing Information

What tickets are currently on sale?

Tickets are currently on sale for all upcoming events. Click here to view our upcoming events calendar.

How can I purchase tickets?

Ticketmaster is the official ticket provider of the Brooklyn Nets and Barclays Center. To purchase tickets, please click here.

How many tickets can I buy?

The maximum number of tickets you can buy varies per event. Please check the event page on ticketmaster.com where the ticket limit (if there is one) will be listed.

Where are my seats located?

Seats are available throughout the arena. Luxury suites and other premium seating options are available. To learn more, please call 718-257-8483.

If I take a COVID-19 PCR test or antigen test and I receive a positive result, who should I contact about my ticket purchase?

Please contact your point of purchase for additional information.

Entry Requirements

What does fully vaccinated mean?

As advised by the CDC, full vaccination means at least 14 days after your second dose of the Pfizer-BioNtech or Moderna COVID-19 vaccine (or other COVID-19 vaccinations recognized by WHO) or at least 14 days after your single dose of Johnson & Johnson’s Janssen COVID-19 vaccine.

What are Barclays Center’s entry requirements for fully vaccinated guests?

Tickets in Vaccinated Fan Sections (if applicable for specific event) are available to all guests ages 12 and over who are fully-vaccinated.* Individuals seated in Vaccinated Fan Sections will be required to show proof of full vaccination status upon arrival at Barclays Center (provided through paper form (or an image thereof), or on NY State’s Excelsior Pass app) and should be advised social distancing may not be present in these sections.

Fans who are 11 years old and under can sit in Vaccinated Fan Sections, as long as they register a negative PCR test within 72 hours of the event or register a negative antigen test within six hours of the event, and are accompanied and seated with a vaccinated adult.

*As advised by the CDC, full vaccination means at least 14 days after your second dose of the Pfizer-BioNtech or Moderna COVID-19 vaccine (or other COVID-19 vaccinations recognized by WHO) or at least 14 days after your single dose of Johnson & Johnson’s Janssen COVID-19 vaccine.

What are Barclays Center’s entry requirements for guests who are not fully vaccinated?

All guests 5 years of age and over who are not fully vaccinated have the following options:

OPTION 1: TAKE AN ANTIGEN TEST ON EVENT DAY

This testing option allows you to register with Ambulnz to have an antigen test administered at Barclays Center (or a location near Barclays Center) on event day. The cost is $15 per person. Click here to register.

If a COVID-19 positive antigen test result is found by Ambulnz, a medical staff member will contact you. You will be advised to contact your health care provider and follow applicable health and safety guidelines. You will unfortunately not be allowed to attend the event. We recommend having the ticket buyer contact the point of purchase for additional information.

If your antigen test result is negative for COVID-19, you will receive, by text and/or email, a message from Ambulnz and your results will be reflected in your Ambulnz patient portal.

OPTION 2: INDEPENDENTLY TAKE A COVID-19 TEST PRIOR TO THE EVENT

Guests can independently take a either a PCR test within 72 hours of the event or an antigen test within 6 hours of the event (ticket holder is responsible for testing costs) and show these results upon arrival. The results must include full name, date of birth, date and location of testing provider, and the type of test administered.

*Please note New York State COVID-19 regulations are subject to change. We encourage guests to check back prior to event day and please continue to be on the lookout for emails from Barclays Center.

What are the entry requirements for children 4 years of age and under?

Children 4 years of age and under do not need to provide proof of a negative COVID-19 test.

Arena Information

Are masks required?

At this time, all guests over the age of two, regardless of vaccination status, are required to wear a face mask that completely covers their nose and mouth. Permissible face masks include surgical masks, medical-grade masks, or multi-layer cloth masks. Single layer cloth masks, neck gaiters, bandanas, and masks with valves or vents are not permitted. Face masks are required at all times unless actively eating or drinking.

This Barclays Center policy is subject to change and may vary per event.

Will concession stands be open?

  • Select concessions stands are open for walk up service. All food and beverage items are individually packaged. All stands will have plexiglass shields to ensure safety.
  • All food and beverage transactions are cashless and can be paid for with a credit card, debit card, most major digital wallet payment platforms or with a ReadyCard. ReadyCards can be redeemed free of charge at one of the cash conversion machines (Sections 7, 21, 31, 205 and 227) for customers who prefer to use cash. For more information, please click here.
  • Kosher options are generally available as well at Graze Smoke House near Section 127 on the main concourse.

Where can I eat or drink?

Guests may eat in their seating locations or at designated areas throughout the Arena.

What transportation options do I have?

To learn more about public transportation and parking options, please click here.

If I still have more questions, who should I contact?

If you have questions about Ambulnz event-day antigen testing at (or near) Barclays Center, please email [email protected].

If you have any questions regarding additional topics, please call Barclays Center at 917.618.6700.

—Updated as of July 29, 2021—

GLOBAL BIORISK ADVISORY COUNCIL (GBAC) STAR ACCREDITATION

Barclays Center received a GBAC STAR Accreditation, which indicates the arena has:

  • established and maintained a cleaning, disinfection, and infectious disease prevention program to minimize risks associated with infectious agents like COVID-19
  • implemented proper cleaning protocols, disinfection techniques, and work practices to combat biohazards and infectious disease
  • highly-informed cleaning professionals trained for outbreak and infectious disease preparation and response

NBA DISCLAIMER

We have taken enhanced health and safety measures intended to mitigate the risk of exposure to COVID-19. Despite the protocols and requirements we have put in place, no precautions can eliminate the risk of exposure to COVID-19. Traveling to and from, visiting, and/or providing services in and around the arena may lead to a risk of exposure to COVID-19. COVID-19 is highly contagious and there is an inherent risk of exposure to COVID-19 in any place where people are present. COVID-19 can lead to severe illness and death. While people of all ages and health conditions have been adversely affected by COVID-19, certain people have been identified by public health authorities as having greater risk based on age and underlying medical conditions. Exposure to COVID-19 can result in being subject to quarantine requirements. Please do your part by complying with our health and safety rules and let's keep each other safe and healthy.

All information above is subject to change as applicable regulations from New York State, New York City, and the NBA (as well as CDC guidance) may be implemented.